About NMU's Employee Assistance Program (EAP)

Northern Michigan University has partnered with NorthStar Employee Assistance Program (EAP) to provide EAP services to its employees.  Faculty and staff members, who are in benefits eligible positions, may use NorthStar to help manage issues that could adversely impact their personal and work lives. NorthStar EAP counselors typically provide assessment, support, and if needed, referrals for additional mental health counseling. Confidentiality is maintained in accordance with privacy laws and professional ethical standards, and the university is not notified when EAP services are used. See How Your EAP Works.

Eligible faculty and staff, including spouses and dependent children, may use EAP services up to eight (8) times in a calendar year.  (Children must be at least age 4 or older.) The issues for which EAP provide support vary, but examples include:

  • Elder and child care challenges
  • Major life events – i.e., marital problems, grief & loss
  • Alcohol and substance abuse
  • Emotional distress – i.e., anxiety, sadness, and depression
  • Gambling issues
  • Job performance
  • Financial concerns
  • Health concerns
  • Work relationships
  • Family and personal relationships

Making an Appointment with NorthStar EAP

Contact NorthStar directly to schedule your appointment:
Things to Consider When Making an Appointment at EAP:
  1. If you call to make an appointment, please leave a clear message and be sure the call back number you leave is an appropriate number for EAP to leave you a message.  You may not want your spouse, or any other family member, employer or co-workers to know you have contacted EAP.  Also, be sure your voice mailbox is set up and not full 
  2. Consider making an appointment request online at www.northstareap.com
  3. Family members over age 18 who are eligible for services must contact NEAP to make their own appointment due to confidentiality. 
For additional details please see: