Wildcat Statue

Guideline: Complaint Contact Information

Guideline: Complaint Contact Information

Purpose:

To provide a guide of the key contacts for certain complaints/issues.

Applicability:

All students, staff, faculty, and visitors

 

Nature of the Complaint/Issue

Individual Bringing the Complaint/Issue

Who/What is Complaint/Issue About?

Contact(s)

Discrimination, Sexual Harassment or Harassment based on any other protected class status

Faculty/Staff/Visitor

Staff/Faculty/Visitor/Student

EO Officer/Title IX Coordinator

227- 2420

Discrimination, Sexual Harassment or Harassment based on any other protected class status

Student

Student

Dean of Students Office 227-1700

Sexual Assault

Faculty/Staff/Visitor

Faculty/Staff/Student/Visitor

EMERGENCY 911

Public Safety and Police Services

227-2151

Intimidation/Threat to Safety

Faculty/Staff/Visitor

Faculty/Staff/Student/Visitor

EMERGENCY 911

Public Safety and Police Services

227-2151

Human Resources 227-2333

Employee Behaves Unprofessionally

Faculty/Staff

Faculty/Staff

Consult with supervisor or department head and, if needed, Academic Affairs 227-2920; Human Resources 227-2333

A supervisor, department head, or administrator behaves unprofessionally

Faculty/Staff

Staff

Consult with supervisor or department head and, if needed, Academic Affairs 227-2920; Human Resources 227-2333

Concerns about somebody’s well-being or observations of unusual behavior

Faculty/Staff/Visitor

Staff/Faculty/Visitor

EMERGENCY 911

Public Safety and Police Services

227-2151 or Human Resources Department 227-2333

Stress, feeling unable to cope, grief/loss, financial/health concerns, substance abuse, family/personal relationship issues

Faculty/Staff

 

Employee Assistance Program

225-3145 or www.northstareap.com or Human Resources 227-2331

Conduct/Behavior Concerns

Faculty/Staff/Student/
Community Member

Student

https://www.nmu.edu/dso/conductconcerns

Accommodation Requests/ADA Questions

Faculty/Staff/Visitor

 

Human Resources 227-2333

Accommodation Requests/ADA Questions

Student

 

Disability Student Services 227-1700

Questions about Collective Bargaining Agreement

 

 

The appropriate union representative,  Academic Affairs (AAUP, NMU-FA) 227-2920 or Human Resources (TOPs, AP, AFSCME) 227-2331

Violation of NMU Policies or Misconduct/Conflict of Interest

Faculty/Staff/Visitor

Faculty/Staff/ Visitor

The appropriate supervisor/department head or Human Resources 227-2333

 

 

  • Other Student to Student complaints/issues can be referred to the Dean of Students Office at 227-1700
  • Emergency contact information can be found on the NMU Campus Safety page

 

 

 

Date Approved:1-11-2019
Last Revision:1-11-2019
Last Reviewed:1-11-2019
Approved By:Other
Oversight Unit:RISK & INSURANCE