Guideline: Complaint Contact Information - Northern Michigan University
Guideline: Complaint Contact Information
Purpose:
To provide a guide of the key contacts for certain complaints/issues.
Applicability:
All students, staff, faculty, and visitors
Nature of the Complaint/Issue |
Individual Bringing the Complaint/Issue |
Who/What is Complaint/Issue About? |
Contact(s) |
Discrimination, Sexual Harassment or Harassment based on any other protected class status |
Faculty/Staff/Visitor |
Staff/Faculty/Visitor/Student |
EO Officer/Title IX Coordinator 227- 2420 |
Discrimination, Sexual Harassment or Harassment based on any other protected class status |
Student |
Student |
Dean of Students Office 227-1700 |
Sexual Assault |
Faculty/Staff/Visitor |
Faculty/Staff/Student/Visitor |
EMERGENCY 911 Public Safety and Police Services 227-2151 |
Intimidation/Threat to Safety |
Faculty/Staff/Visitor |
Faculty/Staff/Student/Visitor |
EMERGENCY 911 Public Safety and Police Services 227-2151 Human Resources 227-2333 |
Employee Behaves Unprofessionally |
Faculty/Staff |
Faculty/Staff |
Consult with supervisor or department head and, if needed, Academic Affairs 227-2920; Human Resources 227-2333 |
A supervisor, department head, or administrator behaves unprofessionally |
Faculty/Staff |
Staff |
Consult with supervisor or department head and, if needed, Academic Affairs 227-2920; Human Resources 227-2333 |
Concerns about somebody’s well-being or observations of unusual behavior |
Faculty/Staff/Visitor |
Staff/Faculty/Visitor |
EMERGENCY 911 Public Safety and Police Services 227-2151 or Human Resources Department 227-2333 |
Stress, feeling unable to cope, grief/loss, financial/health concerns, substance abuse, family/personal relationship issues |
Faculty/Staff |
|
Employee Assistance Program 225-3145 or www.northstareap.com or Human Resources 227-2331 |
Conduct/Behavior Concerns |
Faculty/Staff/Student/ |
Student |
https://www.nmu.edu/dso/conductconcerns |
Accommodation Requests/ADA Questions |
Faculty/Staff/Visitor |
|
Human Resources 227-2333 |
Accommodation Requests/ADA Questions |
Student |
|
Disability Student Services 227-1700 |
Questions about Collective Bargaining Agreement |
|
|
The appropriate union representative, Academic Affairs (AAUP, NMU-FA) 227-2920 or Human Resources (TOPs, AP, AFSCME) 227-2331 |
Violation of NMU Policies or Misconduct/Conflict of Interest |
Faculty/Staff/Visitor |
Faculty/Staff/ Visitor |
The appropriate supervisor/department head or Human Resources 227-2333 |
|
Date Approved: | 1-11-2019 |
Last Revision: | 1-11-2019 |
Last Reviewed: | 1-11-2019 |
Approved By: | Other |
Oversight Unit: | RISK & INSURANCE |