Meet Brittany Nardi, a 2021 alumnus from Ishpeming, Michigan. Brittany currently serves as a customer success coordinator at Gratavid.
Brief Description of What You Do
What at NMU helped you most in your current role?
Professor Bodeman’s Sales class is what comes to mind immediately. I wasn’t really interested in sales, but after taking her course, I realized there is so much more to it than “getting someone to buy something.” The core principles are now what consume my every day. Understanding that it’s always about the client, ensuring that they feel set up to succeed, and knowing that I have “the curse of knowledge” meaning I understand the platform completely, but people who are just seeing it for the first time don’t. Also, taking sociology and psychology has helped to understand different cultures and the way they communicate, as I now work with people worldwide.