Northern Michigan University endeavors to establish policies and regulations which ensure that the living and learning environment of the academic community is free from disruption. The University attempts to establish procedures, practices, and processes which assist in the orderly pursuit of the mission of the institution. The University also recognizes that some complaints, grievances, exceptions and appeals will inevitably arise. To address these, the University has created procedures for students to register complaints, grievances, exceptions and appeals and receive a reasoned response to the issues which they bring forward.

The menu below describes the most common issues which arise, the appropriate initial contact person or office, and the document which contains the formal process for resolving the issue. Students should initiate such processes directly with the appropriate department or person. In those instances where no formal resolution process has been established or it is unclear what process applies to a given circumstance, the “Complaint Other Than Grades” section of the Student Rights and Responsibilities contained within the NMU Student Handbook will govern resolution.

Questions about the appropriate process can be directed to the Dean of Students Office, 2001 C.B. Hedgcock Building, 906-227-1700 or by email at dso@nmu.edu.

Any complaint or greivance should be filed through the Equal Opportunity office.

Read the Procedure

Any complaint or grievance should be filed through the instructor or department head. The procedure to follow can be found in each individual departments' by-laws.

Any suspected fraud or illegal/unethical behaviors should be reprted directly to the Office fo the Attorney General of the State of Michigan. 

Address reports to:

Office of the Attorney General of the State of Michigan
Consumer Protection Division
P.O. Box 30213
Lansing, MI 48909-7713

More information

Any complaint or grievance should be filed through the Dean of Students office. 

Read the Policy

Any appeals should be filed through the Dean of Students office.

Procedure can be found in the Student Handbook.

Any expections to the policy should be filed through the Dean of Students office. 

Read the Procedure

Any complaints or appeals should be filed through the Dean of Students office. 

Read the Procedure

Any complaint or greivence should be filed through the Director of Financial Aid. 

Any appeals shuould be filed through the Financial Aid Appeals Committee.

Read the Procedure

Any complaint, grievance, or appeal should be filed directly with your instructor. 

Procedure can be found in the Student Handbook.

Any complaint or grievance should be filed with the Resident Director.

Any exception or appeal should be filed with the Director of Housing and Residence Life. 

Housing Policies & Procedures

Any complaint or grievance can be filed through the Parking and Traffic Committee.

Any exception or appeal can be filed through Public Safety and Police Department. 

Read NMU's Motor Vehicle Ordinances

Any exception or appeal by a prospective student should be filed through the Admissions office. 

Any exception or appeal by a continuing student should be filed through the Registrar office.

Read the Policy

Any complaint or grievance should be filed through one of the following departments: Equal Opportunity, Dean of Students, or Human Resources.

Read the Policy

Any complaint or grievance should be filed through the direct supervisor. 

Procedure can be found in the Student Employment Handbook.

Any complaint should be filed with the Dean of Students office. 

Procedure can be found in the Student Handbook.

Any other complaints, grievances, exceptions, and appeals should be filed through the Dean of Students office.