The content on this ticket policy page was last updated in April 2023.
|NMU Faculty/Staff, Senior, and Military
|Non-NMU Students (18 and under)
|NMU Students (with ID)
|Groups (10 or more)
Late seating in both the Forest Roberts Theatre and the Panowski Black Box Theatre is limited. It is highly encouraged that you arrive to the show at least 10-15 minutes before curtain so the show can start as promptly as possible.
Sold Out Shows and Rush Seating
If a sellout occurs, open seats will be resold and names for rush seating will be called beginning at 7:20 pm. Individuals may call or stop by the Box Office to be put on a waiting list for tickets beginning at 6:30 pm on the night of the sold out performance.
Outside Event Policies
Late patrons will be seated at the discretion of the House Manager. Please plan to arrive and be seated in a timely manner, as the doors will be closed and each performance will begin at its scheduled time. Thank you!
Sold Out Shows and Rush Seating for Outside Events
If a sellout occurs, open seats will be left open. If there are tickets turned back to the Box Office or become available, a rush seating list will start at 6:30 pm (12:00pm for matinees), when the Box Office opens. Names for rush seating will be called at 7:20 pm (12:50pm for matinees).
All season ticket orders must go through the main ticketing office at the Berry Events Center (906-227-1032). We can take information at the Forest Roberts Theatre Box Office, but all processing is done through the Berry. Season ticket holders may renew the same seats each year.
Refunds and Exchanges
There are NO REFUNDS on ticket purchases. If a performance is canceled, arrangements will be made to refund all ticket holders.
- Patrons may exchange their tickets at $2 per ticket for reprinting costs. All ticket holders must exchange tickets at the Berry Events Ticket Office.
- Any other exchanges will be handled on a case-by-case basis with the approval of the Box Office Manager or Director of Theatre only.
If season ticket holders receive vouchers, or if vouchers are purchased online, those vouchers must be exchanged for an actual ticket to the performance of their choice. There is no cost for this exchange. Due to limited available seating, we STRONGLY encourage season ticket holders to exchange their tickets before December, and we encourage online voucher holders to exchange their vouchers as soon as possible.
Retiree Complimentary Tickets
Retiree complimentary ticket holders are not guaranteed the same seats year to year. Retiree tickets are assigned beginning from the back of the house and working forward. Those with sight or hearing impairments should note that on the order/request form and we will try to accommodate them. However, we cannot guarantee particular seats.
Wheelchair seating is available at the Forest Roberts Theatre. These seats are sold online as well as through the Box Office. In the event of a sellout, available wheelchair seating is released to the general public.
Show Content Concerns
Please feel free to call the box office at 906-227-2553 to obtain information about the running time of the production or the suitability of the content or language for children.