Help & Support Lines

DialHelp:

Call 906-482-4357 or 800-562-7622.
Text 35NEEDS or 906-356-3337.
Chat online at dialhelp.org

National Suicide & Crisis Lifeline:

Call or text 988

Pathways Community Mental Health:

Call 888-728-4929

Marquette County Crisis Line:

Call 888-728-4929

Veteran’s Crisis Line:

Call 800-273-8255 and press 1.
Text 838 255
Chat online at veteranscrisisline.net

Michigan Crisis & Access Line (MiCAL):

Call 844-44-MiCAL (64225)

NAMI Alger Marquette Support Groups and Education Programs:

Visit namimqt.com for information on local mental health support groups and education programs

Employee Assistance Program and More!

Northern Michigan University has partnered with ESI Employee Assistance Group to provide mental health counseling and well-being services to NMU employees and their family members living in their home (dependent children up to age 26). ESI is the nation's most comprehensive employee assistance program (EAP) delivering more than twice the benefits and services as other EAP providers. Available 24/7 to make getting help simple, ESI EAP not only offers counseling benefits, but a host of other valuable services to help you grow professionally, save money, improve your health, and enhance your personal life.  Best of all, there is no cost to you. Watch an orientation to ESI video here!

Benefits of ESI's Higher Ed EAP include:

  • Work/Life Benefits: Assistance for personal, financial, and legal issues
  • Self-Help Resource Benefits: Access to a vast collection of self-help tools and articles
  • Peak Performance Coaching: One-to-one telephonic personal & professional coaching
  • Lifestyle Savings Benefits: Discounts and deals for wellness, shopping, travel, and more
  • Personal Development & Training Benefits: An extensive library of e-learning opportunities to grow in your personal and professional life
  • Wellness Benefits: Coaching, information, and resources to improve your overall wellness 
Just call 800-252-4555, available 24/7, to reach a professional counselor and create an online login at www.higheredeap.com to access other coaching and services available.  

Signup today! www.higheredeap.com

*Confidentiality is maintained in accordance with privacy laws and professional ethical standards, and the university is not notified when EAP services are used. 

Counseling Benefits

Many complex issues are best resolved with counseling assistance from a behavioral health professional. You will want to consider calling for help if you encounter problems such as: 

  • Relationship and family issues
  • Depression, stress, or anxiety
  • Grief or loss of a loved one
  • Eating disorders or substance abuse
  • Workplace difficulties 

When you call, you connect immediately with a counselor. Each of their experienced counselors has a Masters or Ph.D. level of training. If you need further help, your counselor will work with you to find the right follow-up therapy to match your needs and lifestyle. These might include telephonic, text messaging, chat, video, and local in person therapies. 

Request EAP Services Online or call 800-252-4555

Work/Life and Self-Help Benefits

Help for personal, family, financial, and legal issues is available for your everyday work/life issues, including: 

  • Debt counseling and restructuring
  • Legal problems not related to employment or medical concerns
  • Childcare and elder care assistance
  • Financial information
  • Caregiver help and resources
  • Real estate and tenant/landlord concerns
  • Interpersonal skills with family and co-workers
  • Pet Help

Access thousands of tools and informative articles covering virtually every problem you might face. You can call or log on to the website to access these benefits. Resources include: 

  • Behavioral Health – information on everything from alcohol abuse to personal stress
  • Financial – articles and tools to help answer your questions and learn money management
  • Legal Information – topics ranging from adoption to wills
  • Tools for Tough Times – resources to help you do more with less in difficult financial times

Talkspace Go

Talkspace Go is a free EAP benefit for you and any family or household members aged 13+. This is a popular mobile app that can improve your mental health and wellbeing in just 5 minutes a day. 

400+ self-guided, interactive courses

300+ on-demand courses

Live weekly therapist-led anonymous group classes

Assessments, meditation exercises, journaling, & reminders

Address anxiety, stress, burnout, trust, & more

Sign Up for Free! 

  • Download the Talkspace Go app from your app store
  • Create an account
  • Did you receive a code through an organization? YES
  • Enter the organization code ESIEAP

 

Personal and Professional Coaching + Training Programs

Your EAP offers exciting Peak Performance Coaching Benefits to help you grow and succeed both personally and professionally. Connect by phone for one-on-one coaching with ESI Masters and PhD level coaches. Best of all, these benefits are free for you and eligible family members!

Coaching is available in the following areas: 

  • Wellness Coaching
  • Certified Financial Coaching
  • Balancing Life at Work and Home
  • Resilience
  • Effective Communication
  • Home Purchasing
  • Student Debt
  • Relaxation Coaching for Beginners
  • Workplace Conflict
  • Retirement Coaching
  • Succeeding as a Supervisor

Create your online account today to access the resources or call 800-252-4555 to speak directly to a coach.

With an expansive online training center, ESI offers training content in various approaches and lengths.  Learn more here: ESI Online Training Center Learner Welcome

Peak Performance Coaching

MORE Benefits!

LIFESTYLE SAVINGS BENEFITS

Thousands of specially negotiated ways to shop, travel, and improve your health and your quality of life. Explore deals, discounts, and perks from your favorite national brands.

PERSONAL DEVELOPMENT AND TRAINING BENEFITS 

Boost your personal and professional growth with an extensive online library of eLearning courses, trainings, and videos on compliance issues, customer sales and service, management trainings, business skills, technology, and more. Balance your work, life, and career objectives with the help of tutorials, exercises, featured Webinars, topical Learning Centers, and much more.

WELLNESS BENEFITS 

Access information and resources to improve your and your family’s overall wellness. Online Wellness Center One-to-One Wellness Coaching from professional coaches for nutrition, weight loss,

HIGHER ED RESOURCE CENTERS 

Online Resource Centers offer educators specific tools, links, and articles on hot-button issues, challenges and opportunities facing you and your students, such as: Campus issues: risk management and prevention Student problems and issues Classroom management, pedagogy and teaching resources Grants, funding and awards Tech tools for higher ed

Blue Cross Blue Shield (BCBS) of Michigan Services

BCBS Virtual Care

With Virtual Care by Teladoc Health (formerly BCBS Online Visits) you and everyone on your health plan can have virtual visits with licensed therapists and U.S. board-certified psychiatrists.  The Therapy and Psychiatry options provide ongoing support for stressful situations or issues such as grief, anxiety, or depression.  

Through the Mental Health option, you can connect with a licensed therapist or U.S. board-certified psychiatrist when you're dealing with stressful situation or issues such as grief, anxiety, and depression.  

To get started, you will need to first visit bcbsm.com/virtualcare to download the Teledoc Health app.  Family members ages 18 and older will need to create their own Virtual Care accounts.  When updating or creating your account, choose your plan name and enter your member ID (enrollee ID # on your BCBS card) so your coverage is applied correctly.  

*Virtual Care is effective 01/01/2024.  BCBS Online Visits will continue to be available until the transition occurs on 1/1

Schedule an Appointment

Behavioral Health Options

Blue Cross/Blue Shield gives you access to a variety of care options and resources to treat mental health and substance use disorder conditions.  These options include in-person treatment, virtual care options, and many free resources.  This summary sheet will help you navigate these options by providing a description, examples of what the options may be used for and how to access them.

Behavioral Health Options

AbleTo

AbleTo is a virtual behavioral health provider contracted with your health plan that offers convenient and confidential care for mild to moderate depression and anxiety. AbleTo includes access to over 2,000 licensed therapists nationwide.

Virtual appointments with a licensed therapist who will guide you through a personalized 8-week program over phone or video to teach you skills and tools you can use to enjoy more of life.

Learn More

Blue Cross Virtual Well-Being Webinars and Meditations

Blue Cross Virtual Well-Being program offers: 

  • Live, interactive, science based, well-being webinars every Thursday at noon. 
  • Guided meditation every Wednesday at noon
  • Popular topics like personalizing your sleep hygiene, functional training, foods that boost brain health and planting for garden to table. 
  • Drop 5 Virtual Weight-loss Community offering weight loss tips and healthy recipes for people who are losing weight five pounds at a time. 

Watch live or on-demand!

Upcoming webinars and meditations!

Behavioral Health Resources

Educate yourself in every arena of mental health and substance abuse through BCBSM's behavioral health resource site.  Resource highlights include: 

  • Parents' guide to mental health in children and adolescents

  • Mental health during COVID

  • Mindfulness-based techniqies to calm kids' anxiety

  • Stigma education

  • Substance use and crisis support 

  • ADHD

AND SO MUCH MORE!

Behavioral Health Resources

BCBS Well-being

Powered by Personify Heath, Blue Cross Health & Wellbeing online resources provide you with access to a broad range of health and well-being information and tools.  They are available 24-hours a day, everyday, when you log in as a member at bcbsm.com 

  • Easy integration with more than 100 fitness apps and devices
  • Programs and resources that address your interests and health goals
  • A health assessment to help identify risk factors
  • A tobacco cessation coaching program to help you stop using nicotine
  • A checklist to help you keep track of your care needs
  • Well-being courses to help you learn health habits that stick
Take Me There (login to BCBS online account required)

Blue365 Deals

Blue Cross Blue Shield of Michigan members can score big savings on a variety of healthy products and services in Michigan and across the United States.  Member discount with Blue 365 offer exclusive deals on things like: 

Fitness and wellness

Healthy Eating

Lifestyle

Personal Care

Blue365 Deals

Mental Health First Aid

NMU will be offering opportunities to complete 8 hour, in-person courses in Mental Health First Aid, free to NMU employees.   Mental Health First Aid is an international education program proven to be effective in teaching adults how to recognize and respond to signs and symptoms of mental health and substance use challenges.  One or two certified instructors lead each course and follow a national curriculum and teaching standards, while emphasizing hope for recovery. Classes usually consist of 30 people or less and are offered in a respectful, comfortable environment.  If you are interested in completing this training, please sign up here  

You will be notified of upcoming training dates and details, and given the opportunity to reserve your spot.

Sign Up Here

Additional Resources

Connected Communities for Health

The Upper Peninsula Health Plan (UPHP) offers a complete resource guide called Connected Communities for Health which offers resources for food assistance, childcare, clothing, transportation, housing, utilities assistance, employment, educational opportunities, and more

Access Resources

Wildcat Wellbeing

A collection of resources for students and employees related to: 

Mental Health

Wellbeing

Training

Workshops

Wildcat Wellbeing

Nonopiod Directive Information

A nonopioid directive helps fight the opioid epidemic by allowing patients to notify health professionals they do not want opioids.  A patient, a person’s legal guardian, or patient advocate can now fill out a State of Michigan Form that directs health professionals and emergency medical services personnel to not administer opioids.  The form should be submitted to the patient's primary care physician and included in the patient’s medical records.

A link to the directive form can be found by visiting www.michigan.gov/opioids.  Click on the “Find Help” section and then scroll down to the bottom to "Additional Resources."