In order to insure that all apartment tenants have the opportunity to enjoy apartment living to the greatest extent possible and to provide all tenants with a comfortable atmosphere that complements and enhances their academic endeavors, a number of policies and procedures that influence certain aspects of university living have been developed.
Submit a Maintenance Request:
- Go to the Housing Portal: mynmu.nmu.edu
- Click "More Tasks" then click "Maintenance Request"
- Fill out all information under "Submit a New Maintenance Request". Be sure to indicate a phone number and permission for maintenance to enter if you're not there.
- Click Submit
If there is a maintenance emergency, please contact your front desk, a residence life staff, or our office (906.227.2620) immediately.
Apartment Advisory Boards
Each community adviser works with a group of tenants to provide the apartment community with the means for improving themselves through intra-group communication, program and activity planning, decision making and problem solving.
The advisory boards serve as a two-way communication channel with regard to issues, activities, decisions and recommendations; with the apartment round table, staff and other university groups.
The boards provide opportunities for apartment residents to obtain and practice citizenship and leadership.
Apartment Check-Out Procedures
In order to insure that all apartment tenants have the opportunity to enjoy apartment living to the greatest extent possible and to provide all tenants with a comfortable atmosphere that compliments and enhances their academic endeavors, a number of policies and procedures that influence certain aspects of university living have been developed.
Tenants, tenant’s family and guests must observe and comply with NMU’s Student Code and rules and regulations set forth in the lease agreement, as well as any other rules and regulations that the university may adopt.
These descriptions are not intended to be detailed, all-inclusive explanations, but rather brief overviews of the policies and procedures that you will come in contact with during your stay with us.
For more information or details contact your community adviser or the coordinator of apartment services.
To submit a Maintenance Request, please log into your MyNMU account. Under the Student Services tab, select the link for the Housing Portal. Select the More Tasks tab at the top of the screen, then Maintenance Requests.
If your repair is an emergency and happens after regular business hours (between 8am and 5pm), please contact your Community Adviser. If you cannot reach a Community Adviser, contact Public Safety at 906-227-2151.
When placing a Maintenance Request, please have the following information ready:
- Building and apartment number
- Telephone number
- Action requested
(What needs to be done and in what specific area. For example, bathroom sink drips.)
- Permission to enter
(Yes/No and if no, indicate the best date and time for a repair person to attend to the issue.)
Current apartment tenants are permitted to transfer from one apartment or apartment unit to another so long as the transfer request is received in the Housing and Residence Life Office in a timely manner.
- Transfers are granted on the basis of date received, area and type of apartment requested, and the transfer date requested.
- Due to the lack of turn-around time necessary to prepare apartments for incoming tenants and the high demand for apartments at the following times, no transfer requests will be granted during the months of July, August, November, December, and January.
- Tenants requesting to transfer from one apartment or apartment complex to another must have lived in their current apartment or complex for one full semester before they may transfer to a different apartment or complex.
- There is a $75 fee assessed for all transfers.
To request a transfer, download, fill out, and return the Apartment Transfer Request Form (get form here) to the Housing and Residence Life Office (3502 Hedgcock).
How do I write my apartment mailing address?
Laundry facilities are located in or near each apartment facility. The laundry facilities are intended for tenant use only. Part of a tenant's rent includes the comprehensive fee that covers laundry and additional services.
- The community Lincoln Laundry room provides laundry services to the Lincoln Townhouses and apartments.
- The Center, Norwood, and Center Street apartments have laundry facilities in each building.
Snow removal process for apartment parking lots
NMU Grounds Department staff will remove snow from the residence hall and on-campus apartment parking lots. During the winter months, vehicles must be removed from designated lots by 11:00 p.m. each Friday prior to the Saturday listed on the schedule to avoide a $25 parking ticket. Students who park in one of the lots scheduled for snow removal must park in any available space in any of the alternate parking lots on Friday night and Saturday until the snow removal has been completed.
To facilitate snow removal on the adjacent sidewalks, it is also important that personal the personal property of apartment tenants be kept off of the sidewalks and out of the way of snow removal plows and equipment.
Tips for Mold and Mildew Prevention and Clean-Up
When outside temperatures drop and the heating season begins, the Housing and Residence Life Office will occasionally receive calls from tenants regarding the appearance of mold or mildew. This information is intended to help you minimize the chance for mold or mildew growth in your apartment.
The University’s Occupational & Environmental Health Specialist has informed us that mold and, more commonly, mildew can be found in every human environment anytime during the year. Each time visible mold or mildew has been found in a University apartment, it has been due to too much humidity from one or more sources: insufficient air circulation, clutter, furniture tight against walls, window condensation, a partially or fully clogged bathroom exhaust fan, overuse of a humidifier, dripping faucets, etc. Those combined with cold winter temperatures on exterior walls meeting the warmth of interior walls create a natural environment for mold and mildew to grow.
The following tips are offered to reduce the likelihood of having mold and mildew grow in your apartment:
1. Furniture placement – Make sure that the placement of your furniture allows air to circulate throughout your apartment. Do not place furniture or other items tight against a wall or up against radiators.
2. Keep tidy – Piles of clothing or other items can create the warmth necessary for growth.
3. Keep humidity relatively low – The best way to minimize growth is to keep the humidity level in your apartment relatively low (30-40%) and to facilitate air circulation.
4. Use the exhaust fan in your bathroom – If your apartment bathroom exhaust fan turns on via switch, turn it on for 2 minuets before showering and let it run for 5 minuets after your shower is done. Make sure the exhaust vent (typically located near or in the ceiling) is clean and dust-free. This will make sure humidity from your bath or shower dissipates quickly.
5. Close and latch moveable windows – This will prevent condensation from forming on the inside window. When only one window is closed the cold outside air allows the warmer, typically more humid inside air to cool against the inside of the glass and form condensation that can then drip down the wall and pool on the floor.
6. Report leaks and/or dripping faucets – Report steam or water leaks to our office (227-2620 or firstname.lastname@example.org) or to your Community Adviser (CA) as quickly as possible. Tenants will not be charged for the repair unless it is determined that the problem was caused intentionally.
7. Remove snow from shoes and boots – Melted snow from your shoes and boots adds both moisture and humidity to your apartment.
8. Wipe up spills – Wipe up any water spills as soon as they happen.
9. Use a fan – If you have a small fan, use it to gently circulate the air in your apartment. Stagnant, even moderately humid air can result in mold or mildew growth.
If you see mold or mildew anywhere in your apartment, you should remove it as soon as possible using any household cleaner made to combat mold and mildew. Please use green products when possible. Make sure to read and follow all label directions. Regular cleaning will help prevent mildew and mold from forming. Cleaning a plastic shower curtain liner is also relatively easy. Launder in hot water on the gentle cycle with detergent and chlorine bleach, then dry it on low heat for a minute or two until it's dry enough to carry (not dripping), rehang it, and spread out on the rod.
If you have any questions or need to submit a request for additional cleaning, please contact the Housing and Residence Life Office (227-2620, email@example.com). Thank you.
Written, reviewed & approved by Housing & Residence Life and NMU’s Occupational & Environmental Health Specialist. February, 2020.